Add value to your entire team´s workday
To exploit the full potential of EDI and API information must be transparent, accessible, and manageable - across departments. Not just available to developers or IT ops.
The Link platform delivers end-to-end data transaction visibility so your front-line business, EDI specialists and support teams can all provide colleagues and trading partners with direct service – minus the technical bottlenecks.
With the ability to work independently in Link, non-technical employees can actively communicate with trading partners and solve customer queries - building stronger collaborations.
“There's no doubt that Link is the most important tool in my workday. It makes us much more efficient which means we can utilize our competencies and resources way better than before. It gives me a higher level of job satisfaction because I can provide much better service to our partners than they're used to.”
Henriette Svendsen, e-Business integration Team Lead at Lemvigh-Müller
Intelligently robust enough for IT teams, but intuitive enough for non-technical profiles – Link´s interface allows users to view transaction data and take charge of even in-depth onboarding or support tasks such as error handling, FTP account creation, AS2 configuration and troubleshooting - all on the
The competition to hire (and keep) skilled IT employees is becoming even more stiff in a hyper-digital landscape – with developers citing interesting, complex projects as the main motivator behind job satisfaction.
By using Link, you give front-line and support teams the transparency they need to perform self-service (onboarding and support) for trading partners faster and empower your IT staff to focus on core work - adding value to your entire staff´s workday.
