When you have a lot of trading partners and document transactions, some of your transactions will require manual handling.
Transactions can fail for many different reasons. Perhaps there is an item number missing in an order. Maybe the recipient changed the password on their FTP server. Just to mention a few examples.
Link's advanced error management detects errors immediately and sends a notification to the right person. This is important because valuable time is often lost when an error has to be reassigned to the right person.
For example, when an invoice is failing due to a missing item number. In many companies, the EDI Support will receive an error notification and then they have to reassign the notification to a co-worker in accounting – why not notify that person right away? This way the error will be resolved much faster and your EDI team save valuable time.